Information Coronavirus – COVID-19

BOOK YOUR HOLIDAY WITH SERENITY

Update from: 01/12/2021.

 

HEALTH PASS

 

The health pass becomes compulsory for your next vacation from July 21, 2021 in campsites with a swimming pool.

At your arrival, we will check your health pass regardless of the duration of your stay and from 12 years old.*

 

Once the health pass is controlled, you will be equipped with a bracelet and you can access to your rental and then use all the facilities (swimming pool, bar, restaurant, mini-market, entertainment, shows, sports, etc.) without presenting it again.*

 

What is a valid health pass? >>> www.gouvernement.fr

1 – Vaccination, provided that people have a complete vaccination schedule and the time required after the final injection:
OR
2 – Proof of a negative test of less than 24 hours, PCR or antigen.
Please note, the self-tests are not compliant to validate the health pass.
OR
3 – The result of a PCR or antigen test attesting to recovery from Covid-19, dating at least 11 days and less than 6 months.

 

Before going on vacation, we invite you to print your health pass for the checking at your arrival.

 

If you are unable to present your valid health pass on arrival, in paper form or via the TousAntiCovid application to download to your mobile phone, unfortunately we will not be able to welcome you or reimburse your stay.

 

*Subject to change by the Government, Prefecture, etc.

 

Special terms – Cancellation and Coronavirus

Cancellation of your stay only if:
– lock down;
– restriction of movement;
– fortnight or quarantine in your city, department, region or country (on proof of residence);
– if one of the participants of the stay is infected with Corona virus within 20 days of the arrival date (cancellation possible only on presentation
of a positive test and a medical certificate).

The campsite propose you a choice of:
– a credit note corresponding to the amounts paid, plus 20%**, valid for 2 years and non-refundable, nominative and non-transferable;
– a refund of the sums paid, excluding cost of cancellation insurance.
**maximum increase of €100.

Please note: the fear of travel is in no way an admissible reason for cancellation, as well as non-compliance with the legislation in force on the day of arrival in the establishment.

 

Modification or cancellation of your stay

Terms & Conditions for mobile homes, chalets and lodges >>> RENTALS terms

Terms & Conditions for Campsite Pitch >>> CAMPING terms