Can I precisely choose my location in the campsite?
You can mention your preferences when making your reservation (for example: being close to the swimming pool or the playground, … Continued
Is the campsite accessible to people with reduced mobility?
Yes. The restaurant and mini-market are easily accessible. We have 2 adapted accommodations (Helios category). The water park is equipped … Continued
What if I arrive after 8 p.m.?
Do not panic! A night auditor will guide you to your pitch or your accommodation.
Is it possible to drive into the campsite at any time?
In order to preserve the tranquility of your nights, campsite entrance gates are closed from 11 p.m. to 7 a.m. … Continued
What is the public transport around the campsite?
Bus line 67 runs between Hyères (town center and SNCF train station) and La Tour Fondue, bus-stop “Badine“, 100 m … Continued
Where are the supermarkets located?
In addition to the Vival mini-market located in the campsite, you will find hypermarkets and supermarkets within a 10 km-radius, … Continued
Where and when can I go to a local market?
A market takes place every day in the area (Tuesday in Giens, Sunday in the Port of Hyères, etc.). Local … Continued
Does the Wi-Fi network cover the whole campsite? What is the price?
Yes, the different prices are displayed at the reception. Example: 1 day = € 3, 7 days = € 9, … Continued
Do you rent refrigerators?
Yes, but beware of the limited stock (reservation recommended). The option is billed at € 5 per night (delivery of … Continued
Are barbecues allowed? Do you rent planchas?
Only electric barbecues and planchas are authorized, which are not available for rental.
Is there a laundromat in the campsite?
Yes. It is open every day from 9 a.m. to 9 p.m. Prices (laundry included): € 6 for 6 kg, … Continued
Is the wearing of the bracelet compulsory?
Yes, during all your stay; it allows us to ensure that all the people benefiting from the services of the … Continued
Are animals allowed on the campsite?
Yes. This is an option, billed € 4,50 per night on a camping pitch, or € 6 per night in … Continued
What are the available payment options?
We accept payments by credit card, bank transfer, or in cash.
When should I pay the deposit and the balance for my stay?
For rentals and pitches: deposit on booking, balance 30 days before arrival.
How long takes the crossing to the Golden Islands?
20 minutes to Porquerolles (departure from La Tour Fondue); About 1 hour to Port Cros (departure from Hyères Harbor); Approximately … Continued
Am I required to take out cancellation insurance? What does your campsite cover if I don’t subscribe to it?
No, this is an option. Please refer to the documents to be downloaded from the pages dealing with accomodations or … Continued
How can I use my credit note?
By mentioning your customer number transmitted by our services when processing your file.
Are babies counted in the accommodation capacity?
Yes, babies are counted in the accommodation capacity, the maximum number of people in mobile homes must not be exceeded.
Is it possible to cancel my reservation or postpone my stay? What are your general conditions?
The booking conditions can be downloaded and attached to the reservation contract, upon signature of which they are deemed to … Continued
